Return & Exchanges
These Terms of Sale apply to all orders placed with Auraya. By purchasing from our website, you agree to the terms outlined below.
About Us
Auraya is an online jewellery brand offering curated Indian jewellery pieces.
For any enquiries, please contact us at sales@aurayacollection.com.
Orders
All orders are subject to availability and acceptance. Once an order is placed, you will receive a confirmation email. Auraya reserves the right to cancel or refuse any order at our discretion.
Pricing & Payment
All prices are listed in GBP (£) and include VAT where applicable.
Payment must be made in full at the time of purchase via our secure payment providers.
We reserve the right to change prices at any time without notice.
Shipping & Delivery
We aim to process and dispatch orders promptly. Delivery times are estimates and may vary depending on location and courier services.
Auraya is not responsible for delays caused by couriers, customs, or unforeseen circumstances.
International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Returns & Exchanges
Please refer to our Returns & Exchange Policy for full details.
We do not offer refunds unless an item is faulty or there has been an order discrepancy. Exchanges are accepted within the stated timeframe, provided items are returned in their original condition.
Product Description
We make every effort to display our products as accurately as possible. However, slight variations in colour, design, or finish may occur due to lighting, photography, or the handcrafted nature of certain items.
Liability
Auraya shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability shall not exceed the purchase price of the item.
Intellectual Property
All content on this website, including images, text, and branding, is the property of Auraya and may not be used or reproduced without permission.
Governing Law
These Terms of Sale are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
If you have any questions regarding these Terms of Sale, please contact us at:
Last updated: 09.04.2026
Auraya
